When you download the new BDO Online app, you log in with your old credentials and you’ll receive several text messages (SMS):

1) The first SMS is an alert that there is a new login; if this is not you, you’ll have to report it.

2) The 2nd SMS is a request from a new device and you will have to reply “”ADD DEVICE” within 2 minutes.

3) The 3rd SMS is supposed to get the 6-digit PIN code (OTP) that you need to input.

Unfortunately, the 3rd SMS (OTP) never came, even after several attempts. This is the same problem a lot of users are experiencing base don the reviews on the app in the Google PlayStore.

Currently, the new BDO Online app is getting a Rating of 1.9 from ‎2,913 votes.

Fortunately, you can still go back to using the old BDO Digital Banking app.

Full story here: https://tinylinkurl.com/Rpgwv